Frequently Asked Questions

Each figurine is designed and hand painted by Irina, the artist behind Touche Artistique Mariage. The process starts with a digital design based on your photos and preferences, followed by 3D printing in high-quality PLA, and finished with multiple layers of hand-applied acrylic paint for lifelike detail.

Standard figurines ship within 5-7 business days. Custom and semi-custom orders typically take 2-4 weeks depending on complexity. Rush orders are available upon request.

Absolutely! Our figurines are designed to work beautifully as cake toppers. They come with a stable base that sits securely on any tier. After the wedding, they become a cherished keepsake you can display at home.

The figurines are 3D printed using high-quality PLA (polylactic acid), a durable and eco-friendly material that captures fine details beautifully. Each piece is then hand painted by Irina with high-quality acrylic paints and sealed with a protective coating for long-lasting beauty.

Standard figurines come in pre-designed poses with customizable colors for hair, skin, and outfits. Semi-Custom figurines allow you to choose from a selection of poses and add personal details. Custom figurines are fully bespoke — designed from scratch based on your photos for a truly one-of-a-kind piece.

Yes! We ship worldwide. Shipping costs and delivery times vary by destination. All orders are carefully packaged to ensure your figurine arrives in perfect condition. Tracking is provided for every order.

Your satisfaction is our priority. If you're not happy with your figurine, please contact us within 14 days of receiving it. We offer revisions for custom orders and accept returns for standard figurines in their original condition. See our Returns page for full details.

Visit our Custom page and fill out the order form with your details, preferences, and reference photos. Irina will personally review your request and get back to you with a quote and timeline. Once approved, she begins crafting your unique figurine!